Tenant Utilities, Bills & Repairs
Tenant Responsibilities for Bills & Repairs
Everything That is & isn't Your Responsibility
As a tenant, your primary responsibilities include timely payment of rent, covering utility bills, and maintaining a safe and clean living environment. While you are not responsible for repairs arising from general wear and tear, these straightforward duties contribute to a positive and comfortable atmosphere for you and any fellow residents.
What Repairs am I Responsible for?
At Sharples Lettings, we believe in keeping things simple for our tenants. Your responsibilities in terms of repairs are designed to be hassle-free and focused on the small details.
Generally, you’re in charge of the day-to-day, low-level repairs that enhance your living experience—changing light bulbs, minor adjustments, and the like.
For anything beyond that, rest assured, the responsibility shifts to us. Our goal is to create a living space where you can enjoy comfort without the stress of major repairs.
Who Will Make the Repairs?
Once you’ve reported an issue to us, we swing into action. We collaborate with registered tradesmen, certified by the appropriate governing bodies such as Gas Safe or NICEIC, ensuring that repairs are conducted professionally and efficiently.
Should you decide to arrange for a tradesman yourself, we’ve got your back. Simply forward the fees, and we’ll reimburse you promptly. However, it’s essential to note that for minor repairs or instances where the damage is a result of tenant action, reimbursement may not apply.
Who Do I Contact for Repairs?
General Repairs
For general wear and tear repairs, we’ve made it easy for you. Simply send us an email at [email protected] or give us a ring at 01229 445017. Our team will swiftly coordinate with a trusted tradesman to address the issue and keep your home in tip-top shape.
Emergency or Out of Hour Repairs
In case of emergencies, please contact the appropriate authority:
Gas or Carbon Monoxide:
For gas or carbon monoxide leaks, dial 0800 111 999
Power Cuts:
If you’re experiencing power cuts please visit www.powercut105.com
Water & Wastewater Leaks:
If you have a leak call 0345 672 3723 or visit www.unitedutilities.com/emergencies
Who Pays the Gas, Water & Electric?
When it comes to the essentials – gas, water, and electricity – the responsibility falls into the hands of our valued tenants. Paying for these utilities ensures a seamless and comfortable living experience for everyone. Should you have any questions or need assistance regarding your utility bills, our team is here to provide guidance and support. Your commitment to these responsibilities contributes to the smooth functioning of your home, and we’re here to make the process as straightforward as possible.
Are There Other Bills I Need to be Aware of?
Aside from your rent, gas, water, and electricity, there are a couple more items to keep on your radar. The first is council tax, a standard responsibility for tenants, and we’re here to help navigate any questions you might have about it. Additionally, when you initially secure your home, there will be a deposit to ensure the property is well taken care of during your tenancy.
Beyond these essentials, you’re pretty much set! Our goal is to keep things transparent and straightforward, so you can focus on enjoying your home without any unexpected surprises. If you ever have questions or need clarification on any aspect, don’t hesitate to reach out – we’re here to assist you every step of the way.
