Tenant Responsibilities
Everything You Need to Know Once You're a Tenant
What You Are Responsible For
As a tenant, in your new home in Barrow, Dalton or Ulverston, you play a crucial role in maintaining your property’s integrity. Your responsibilities include timely bill payments, upholding cleanliness standards, and promptly reporting any issues. This ensures a smooth and enjoyable living experience for all parties involved.
Paying Utilities & Bills
- Ensure timely payment of rent and utility bills, including electricity, gas, water, and council tax.
- Set up direct debits or standing orders for consistent and hassle-free payment processing.
- Communicate promptly with the letting agency or landlord if there are any concerns or difficulties regarding bill payments.
- Keep records of payment transactions for personal reference and as a helpful resource for budgeting.
Maintaining the Property
- Clean and maintain the interior of the property, including shared spaces, to uphold a comfortable living environment.
- Attend to minor repairs promptly, such as changing light bulbs, or addressing minor wear and tear.
- Practice proper waste disposal and recycling procedures in accordance with local regulations and guidelines.
- Inform the landlord or letting agency before making any significant alterations or additions to the property.
Reporting Any Issues
- Report any maintenance or repair issues as soon as they appear to facilitate quick resolution.
- Notify the landlord or letting agency promptly about any damage caused by accidents or unforeseen circumstances.
- Communicate any concerns related to the property's safety or security promptly for necessary assessments and improvements.
- Stay proactive in reporting issues even if they seem minor to prevent them from escalating into larger problems.
Full Management Service Advantage:
For properties under our Full Management Service, Sharples Lettings takes care of the entire process. We arrange for skilled professionals to handle repairs at a time convenient for you, eliminating the hassle on your end. You just need to let us know, and we’ll handle the rest.
Tenant-Caused Issues:
In the event that the repair is needed due to accidental damage or negligence on your part, we still encourage you to report it promptly. While you may be liable to contribute to the repair costs, we believe in transparent communication and fair resolutions.
Maintenance & Repairs
At Sharples Lettings, we understand that the comfort of your home is of utmost importance. Rest assured, our approach to repairs and maintenance is designed to be straightforward and stress-free.
Reporting Issues:
If you notice any issues or repairs needed in the property, please report them promptly through our dedicated channels. Your timely communication is key to ensuring a swift resolution.
Out of Your Control? No Worries:
If the needed repairs are out of your control or are related to normal wear and tear, you won’t be responsible for any costs. Your peace of mind is our priority.
When & How to Report Issues
How to Report Issues
As a valued member of our Fully Managed Service, reporting problems is a breeze. Simply reach out to us at [email protected] or give us a call at 01229 445017. Your convenience is our priority.
In the case of emergencies or urgent repairs outside regular hours, please refer to our Emergency Contact page to get help get immediate assistance.
For tenants whose landlords aren’t part of our Fully Managed Service, direct communication with your landlord is necessary for issue reporting.
When You Should Report an Issue
The key to maintaining a comfortable living environment is reporting issues as soon as you notice them emerging. Whether it’s a leaky faucet or a flickering light, early reporting ensures swift resolution.
Don’t hesitate to reach out if you’re unsure whether something qualifies as an issue. We’re here to listen to your concerns and assist you in finding the best solution. Your proactive communication is invaluable in maintaining the quality of your home.
Looking After Your New Home
As you settle into your new home, it’s worth considering some simple yet impactful ways to contribute to its well-being. Regular cleaning not only keeps your space fresh but also creates a comfortable atmosphere. Mindful use of appliances can lower your energy bill and also extends the life of your devices.
Embracing your outdoor space, if you have one, adds a personal touch to your home. Being attentive to any signs of wear and tear and addressing them promptly ensures a comfortable and worry-free living environment. While taking small security measures, such as locking up when you’re away, adds to the sense of safety and peace of mind.
In creating a pleasant living atmosphere, respect for neighbors and adherence to community guidelines are essential. Communication with your landlord or letting agency is a two-way street, ensuring that your concerns are heard, and routine property inspections become collaborative moments.
Lastly, feel free to make your space your own, but be sure to consult your tenancy agreement for any guidelines on personalisation.